The Ideal Team Player - May 2019 TPD@SPS
The Ideal Team Player
Patrick Lencioni
Developing Humility
The most sensitive of the three virtues.
Identifying Root Causes
Identify the general cause of insecurity.
Sometimes it can be traced to an employee's personality type.
Exposure Therapy
Need behavioral training in an exposure therapy kind of way.
Make progress simple by acting like they are humble.
By intentionally forcing themselves to compliment others, admit their mistakes and weaknesses, and take an interest in colleagues, employees can begin to experience the liberation of humility.
Humility is the most attractive and central of all virtues.
Leader Modeling
Developing Hunger
Hunger is the least sensitive and nuanced of the three virtues.
nuanced - characterized by subtle shades of meaning or expression.
This is the hardest to change.
Passion for the Mission and the Team
Connect them to the importance of the work being done.
Employees struggle to become hungry because they don't understand the connection between what they do and the impact it has on others, be they customers, vendors, or other employees.
Clear Expectations
Set clear behavioral expectations and hold them accountable.
Not-Too-Gentle Reminders
Call out behaviors that need to change.
Employee needs to be given immediate and umambiguous feedback so that they can quickly digest the pain and translate it into a desire for change.
Require tactful encouragement, support, and patience during the initial stages.
Encouragement
Do this
Leader Modeling
Developing Smarts
They have no desire to create interpersonal problems with their teammates. They just don't understand the nuances of interpersonal situations and they don't seem to realize how their words and actions impact others.
Basic Training
Be quickly and lovingly called out.
Hey Bob, this is the part in the meeting where you should thank her for what she did.
www.tablegroup.com
Patrick Lencioni
Developing Humility
The most sensitive of the three virtues.
Identifying Root Causes
Identify the general cause of insecurity.
Sometimes it can be traced to an employee's personality type.
Exposure Therapy
Need behavioral training in an exposure therapy kind of way.
Make progress simple by acting like they are humble.
By intentionally forcing themselves to compliment others, admit their mistakes and weaknesses, and take an interest in colleagues, employees can begin to experience the liberation of humility.
Humility is the most attractive and central of all virtues.
Leader Modeling
Developing Hunger
Hunger is the least sensitive and nuanced of the three virtues.
nuanced - characterized by subtle shades of meaning or expression.
This is the hardest to change.
Passion for the Mission and the Team
Connect them to the importance of the work being done.
Employees struggle to become hungry because they don't understand the connection between what they do and the impact it has on others, be they customers, vendors, or other employees.
Clear Expectations
Set clear behavioral expectations and hold them accountable.
Not-Too-Gentle Reminders
Call out behaviors that need to change.
Employee needs to be given immediate and umambiguous feedback so that they can quickly digest the pain and translate it into a desire for change.
Require tactful encouragement, support, and patience during the initial stages.
Encouragement
Do this
Leader Modeling
Developing Smarts
They have no desire to create interpersonal problems with their teammates. They just don't understand the nuances of interpersonal situations and they don't seem to realize how their words and actions impact others.
Basic Training
Be quickly and lovingly called out.
Hey Bob, this is the part in the meeting where you should thank her for what she did.
www.tablegroup.com
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